Privacy policy.

Tom Mieszkowski

customer privacy notice

This privacy policy is intended to inform you about the information and data gathered by Tom Mieszkowski ("us", "we", "Company") when you use this service, how we store your information, the information we collect and the degree your information may be used. Company takes your privacy seriously. We do not rent, sell or share your personal information with 3rd parties. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Company provides you with the opportunity to review, remove and modify any personal information that you provided previously under the Data Protection Act 1998, please contact us directly via email at tomtheosteo@gmail.com to make changes to your personal information.

What information we collect, use, and why

We only collect the personal data you choose to provide us via the contact form or email directly. We collect or use the following information to provide patient care or services, and deal with queries, complaints or claims:

  • Name and contact details (email address)

  • Health information (including medical conditions, allergies, medical requirements and medical history)

  • Insurance policy details

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

  • Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.

  • Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.

  • Your right to erasure - You have the right to ask us to delete your personal information.

  • Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.

  • Your right to object to processing - You have the right to object to the processing of your personal data.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.

  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us via email at tomtheosteo@gmail.com

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide patient care or services, and dealing with queries, complaints or claims are:

  • Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

  • Directly from you

How long we keep information fOR

We will keep your data for up to 90 days after your contact form or email has been sent. After 90 days all your data is fully removed from our system. All data is stored in the European Union.

Duty of confidentiality

We are subject to a common law duty of confidentiality. However, there are circumstances where we will share relevant health and care information. These are where:

  • you’ve provided us with your consent (we have taken it as implied to provide you with care, or you have given it explicitly for other uses);

  • we have a legal requirement (including court orders) to collect, share or use the data;

  • on a case-by-case basis, the public interest to collect, share and use the data overrides the public interest served by protecting the duty of confidentiality (for example sharing information with the police to support the detection or prevention of serious crime);

  • If in England or Wales – the requirements of The Health Service (Control of Patient Information) Regulations 2002 are satisfied; or

  • If in Scotland – we have the authority to share provided by the Chief Medical Officer for Scotland, the Chief Executive of NHS Scotland, the Public Benefit and Privacy Panel for Health and Social Care or other similar governance and scrutiny processes.

Analytics

We may collect and store certain information about your interaction with Company website and services, including cookies, IP Addresses, browser type, device type, location, Internet service provider (ISP), entry and exit pages, operating systems, time/date stamps, and other related data. Company uses this information, only to improve the quality of our services and products. If you choose to decline cookies via your browser, you may have some limitations in using Company services.

Security

We employ and protect all data with SSL encryption and other security measures to ensure you that your data is protected and safe. However please be advised that while we take extra measures to protect your data and the integrity of your information, we cannot guarantee that our security measures will prevent unauthorized access from occurring. Please take the proper steps to maintain the security of your account information.

How to complain

If you have any questions or concerns about this policy, services or features, please don’t hesitate to contact us at tomtheosteo@gmail.com